Koha online catalog › Results of search for 'su:"Service management"'

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	1.	Service management and marketing: Customer management in services competition by Gronroos, Christian. Edition: 3rd ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: Delhi John Wiley 2007Availability: Items available for loan: FIIB's Knowledge CentreCall number: 658.809 GRO-S (1). Place hold Add to cart (remove)
	2.	Service operations management: improving service delivery by Johnston, Robert \| Clark, Graham. Edition: 2 ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: Delhi Pearson education 2005Availability: Items available for loan: FIIB's Knowledge CentreCall number: 658.809 JOH-S (1). Withdrawn (1). Place hold Add to cart (remove)
	3.	Service management: the new paradigm in hospitality by Kandampully, Jay A. Edition: 2 ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: Delhi Sage Publication 2011Availability: Items available for loan: FIIB's Knowledge CentreCall number: 658.809 KAN-S (1). Place hold Add to cart (remove)