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Service management and marketing: Customer management in services competition

By: Gronroos, ChristianMaterial type: Text

TextPublication details: Delhi John Wiley 2007Edition: 3rd edDescription: 483 pISBN: 9788126512874Subject(s): Service Management; MarketingDDC classification: 658.809 GRO-S

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Item type	Current library	Collection	Call number	Copy number	Status	Date due
Books	FIIB's Knowledge Centre 29.4	Marketing	658.809 GRO-S (Browse shelf (Opens below))	1	Available

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