Your search returned 2 results.

1.
Measuring and managing customer satisfaction: Going for the gold

by Kessler, Sheila.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Wisconsin ASQC Quality Press 1996Availability: Items available for loan: FIIB's Knowledge CentreCall number: 658.812 KES-M (1).

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2.
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Tranisition to agile manufacturing

by Montgomery, J C.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Wisconsin ASQC Quality Press 1996Availability: Items available for loan: FIIB's Knowledge CentreCall number: 658.5 MON (1).

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