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1.
Essentials of service marketing

by Wirtz, Jochen | Wirtz, Jochen; Lovelock, Chrishtopher; Chatterjee, Jayanta; Das, Gopal.

Edition: 3rd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Noida Pearson India Education 2018Availability: Items available for loan: FIIB's Knowledge CentreCall number: 658.809 WIR-E (1).

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2.
Services marketing

by Wirtz, Jochen | Lovelock, Chrishtopher; Chatterjee, Jayanta.

Edition: 8th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Pearson's Education 2018Availability: Items available for loan: FIIB's Knowledge CentreCall number: 658.809 WIR-S (1).

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