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Customer relationship management: concepts and cases

By: Rai, Alok KumarMaterial type: Text

TextPublication details: New Delhi PHI 2013Edition: 2 edDescription: 501 pISBN: 9788120346956Subject(s): Customer relations--ManagementDDC classification: 658.812 RAI-C

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Item type	Current library	Collection	Call number	Copy number	Status	Date due	Barcode
Books	FIIB's Knowledge Centre 30.6	Marketing	658.812 RAI-C (Browse shelf (Opens below))	1	Available		16990

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Previous	658.812 NAS-D Delighting your customers: keep your customers coming back, time and time again	658.812 PIE-S Strategic customer management	658.812 RAI-C Customer relationship management: Concept and Cases	658.812 RAI-C Customer relationship management: concepts and cases	658.812 RAS-C Customer relationship management: text and cases	658.812 RAS-C Customer relationship management: text and cases	658.812 SET-C Creating customer delight: the how and why of CRM	Next

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