Managing customers for profit: strategies to increase profits and build loyalty

By: Kumar, VMaterial type: TextTextPublication details: Delhi Pearson education 2008Description: 296 pISBN: 9788131719800Subject(s): CRMDDC classification: 658.812 KUM-M
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30.7 		Marketing 658.812 KUM-M (Browse shelf (Opens below)) 1 Available 12340

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