Creating customer delight: the how and why of CRM
Material type:
TextPublication details: Delhi Response Books 2005Description: 154 pISBN: 0761932968Subject(s): CustomerDDC classification: 658.812 SET-C
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FIIB's Knowledge Centre 30.6 | Marketing | 658.812 SET-C (Browse shelf (Opens below)) | 1 | Available | 11831 |
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| 658.812 RAI-C Customer relationship management: concepts and cases | 658.812 RAS-C Customer relationship management: text and cases | 658.812 RAS-C Customer relationship management: text and cases | 658.812 SET-C Creating customer delight: the how and why of CRM | 658.812 SEY-C Customers.com: How to create a profitable business strategy for the internet and beyond | 658.812 SHA-C Customer relationship management: a strategic perspectives | 658.812 SHA-C Customer relationship management: a strategic perspectives |
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