Customer service delivery: research and practices
Material type:
TextPublication details: San Francisco Jossey-Bass 2006Description: 315 pISBN: 9780787976200Subject(s): Customer serviceDDC classification: 658.812 CUS
| Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode |
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FIIB's Knowledge Centre 30.7 | Marketing | 658.812 CUS (Browse shelf (Opens below)) | 1 | Available | 11670 |
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| 658.812 BLA-R Raving Fans!: a revolutionary Approach to Customer Service | 658.812 BLA-R Raving Fans!: a revolutionary Approach to Customer Service | 658.812 BUR-H Handbook of key customer relationship management: The definitive guide to winning, managing and developing key account business | 658.812 CUS Customer service delivery: research and practices | 658.812 EVE-A Award-winning customer service: 101 ways to guarantee great performance | 658.812 GOD-R Relationship Marketing | 658.812 GOD-R Relationship Marketing |
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