Total quality management

By: Besterfield, Dale HContributor(s): Besterfield, Glen H.; Besterfield-Michna, Carol; Besterfield-Sacre, Mary; Urdhwareshe, Hemant; Urdhwareshe, RashmiMaterial type: TextTextPublication details: Delhi Pearson Education 2004Edition: 3rd edDescription: xi,640 pISBN: 9788131732274Subject(s): Total Quality ManagementDDC classification: 658.562 BES-T
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