000			00433nam a2200133Ia 4500
008			221102s9999 xx 000 0 und d
082			_a658.4032 BUR
100			_aBurton, Roger T.
245		0	_aBusiness Process Management: Profiting from process
260			_bSAMS _aIndiana _c2001
300			_a397 p.
650			_aReengineering (Management); System analysis; Business-Data Processing-Management; Workflow management
942			_cBK
999			_c9701 _d9701