| 000 | 00426nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 221102s9999 xx 000 0 und d | ||
| 020 | _a9788120332850 | ||
| 082 | _a658.812 MUK-C | ||
| 100 | _aMukerjee, Kaushik | ||
| 245 | 0 | _aCustomer Relationship Management: A Strategic Approach to Marketing | |
| 260 |
_bPHI Learning _aNew Delhi _c2009 |
||
| 300 | _a170 p. | ||
| 650 | _aCRM | ||
| 700 | _aSheth, Jagdish N | ||
| 942 | _cBK | ||
| 999 |
_c8667 _d8667 |
||