000 | 00385nam a2200145Ia 4500 | ||
---|---|---|---|
008 | 221102s9999 xx 000 0 und d | ||
020 | _a9788132103127 | ||
082 | _a658.812 MAH-T | ||
100 | _aMahajan, Gautam | ||
245 | 0 | _aTotal customer value management: Transforming business thinking | |
260 |
_bResponse Books _aDelhi _c2011 |
||
300 | _a326 p. | ||
650 | _aCRM | ||
942 | _cBK | ||
999 |
_c7527 _d7527 |