000			00450nam a2200157Ia 4500
008			221102s9999 xx 000 0 und d
020			_a9788125912057
082			_a658.812 MOH-C
100			_aMohamed, H Peeru
245		0	_aCustomer Relationship Management: a step by step approach
260			_bVikas Publishing House _aNew Delhi _c2008
300			_a224 p.
650			_aCustomer relationship Management
700			_aSagadevan, A
942			_cBK
999			_c5778 _d5778