000 00392nam a2200157Ia 4500
008 221102s9999 xx 000 0 und d
020 _a9780304337958
082 _a658.562 GAT-T
100 _aGatiss, Gordon F.
245 0 _aTotal quality management: a total quality approach
250 _a1st ed
260 _bCassel Pub
_aUSA
_c1996
300 _a158p p.
650 _aTQM
942 _cBK
999 _c1587
_d1587