| 000 | 00607nam a22002177a 4500 | ||
|---|---|---|---|
| 005 | 20230118154043.0 | ||
| 008 | 230118b |||||||| |||| 00| 0 eng d | ||
| 020 | _a9780070660076 | ||
| 082 | _a658.809 ZEI-S | ||
| 100 | _aZeithaml, Valarie A. | ||
| 245 | _aServices Marketing: Integrated customer focus across the firm. | ||
| 250 | _a4th ed. | ||
| 260 |
_aNew Delhi _bTata McGraw Hill Education Pvt. Ltd. _c2010 |
||
| 300 | _a743 | ||
| 500 | _aIncludes index | ||
| 650 | _aService Marketing | ||
| 700 | _aGremler, Dwayne D. | ||
| 700 | _aBitner, Mary Jo | ||
| 700 | _aPandit, Ajay | ||
| 942 | _cBK | ||
| 999 |
_c11321 _d11321 |
||