Keen, Peter G. W. <br/><br/>
Every manager's guide to business process: A glossary of key terms & concepts for today's business leader 

 - Boston, Massachusetts  Harvard Business Review  1995 
 - 218 p. 
<br/><br/><label>ISBN: </label>9780875845753 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Industrial management-Terminology; Business-Terminology
<br/><br/><label>Dewey Class. No.: </label>650.03  KEE-E