Mukerjee, Kaushik <br/><br/>
Customer Relationship Management: A Strategic Approach to Marketing 

 - New Delhi  PHI Learning  2009 
 - 170 p. 
<br/><br/><label>ISBN: </label>9788120332850 
<br/><br/><label>Subjects--Topical Terms: </label><br/>CRM
<br/><br/><label>Dewey Class. No.: </label>658.812  MUK-C