TY  - BOOK
AU  - Suganthi, L.
AU  - Samuel, Anand A.
TI  - Total quality management
SN  - 9788120326552
U1  - 658.562  SUG-T 
PY  - 2012///
CY  - Delhi
PB  - Prentice Hall of India
KW  - TQM
ER  -