Balaji, B. <br/><br/>
Service marketing & management 

 - Delhi  S Chand  2002 
 - 474 p. 
<br/><br/><label>ISBN: </label>9788121921619 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service Marketing- Management
<br/><br/><label>Dewey Class. No.: </label>658.809  BAL-S