TY - BOOK AU - Cheverton, Peter et al... AU - Hughes, Tim; Foss, Bryan; Stone, Merlin TI - Key account management in financial services: tools and techniques for building strong relationship with major clients SN - 9780749444457 U1 - 658.15 CHE-K PY - 2005/// CY - London PB - Kogan Page KW - Financial services; Management accountant ER -