Nargundkar, Rajendra <br/><br/>
Managing customer relationship in services industries 

 - Delhi  Excel Books  2005 
 - 266 p. 
<br/><br/><label>ISBN: </label>9798174464131 
<br/><br/><label>Subjects--Topical Terms: </label><br/>CRM
<br/><br/><label>Dewey Class. No.: </label>658.812  MAN