Balaji, B. <br/><br/>
Service marketing and management 

 - Delhi  S Chand  2002 
 - 473p p. 
<br/><br/><label>ISBN: </label>9788121921619 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service Marketing-Management
<br/><br/><label>Dewey Class. No.: </label>658.809  BAL-S