Zeithaml, Valarie A. <br/><br/>
Service marketing 

 - Delhi  TMH  1998 
 - 700p p. 
<br/><br/><label>ISBN: </label>9780071148818 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service Marketing
<br/><br/><label>Dewey Class. No.: </label>658.809  ZEI-S